Got Questions? We've Got Answers.
Everything you need to know about our professional shoe restoration process.
What types of shoes do you clean?
We clean all trainer and footwear including designer, non-designer, sliders, loafers, dress shoes and more. We work with a wide range of materials including leather, suede, mesh, canvas and more. From everyday wearers to rare collectable pairs.
How long does a clean take?
A standard clean is typically ready within 2-5 days. Deep restoration jobs may take 5-8 days depending on the condition. We also offer 12-24 hour services at an extra cost.
Do I need to drop off in person?
You can drop off in Brighouse, West Yorkshire or post your shoes to us. We recommend double-boxing posted items for protection.
Will my shoes be safe?
Absolutely. We treat every pair with care. Our methods are tested and safe for all common shoe materials.
Do you clean soles and laces too?
Yes. Sole whitening and fresh lace replacement are available as add-ons or as part of our packages.
What if I'm not happy with the result?
Customer satisfaction is our priority. Get in touch at contact@kicksreset.com and we'll make it right.
Do you offer a collection/delivery service?
We are currently offering local collection and drop-off service. Contact us for availability in your area.
How do I pay?
Payment is taken at the time of booking or on collection. We accept cash and bank transfer.